From $348,000 in aging receivables to financial clarity — in 5 months.
A two-physician primary care practice came to HEMBILLING with a six-figure A/R problem and a cash flow crisis. Here's exactly what we did, and what changed.
The challenge
A productive practice with a cash flow crisis
When HEMBILLING began managing this practice's revenue cycle in January 2026, the A/R balance had grown to over $348,000 — with the majority of it aged beyond 120 days. The practice was seeing 30 to 42 patients per day, six days a week, but wasn't capturing the revenue it had earned.
Claims were going unresolved. Denials weren't being worked. There was no structured follow-up process in place. The longer it went unaddressed, the harder the receivables became to collect — and the more pressure built on the practice's cash flow.
At the start of engagement
Our approach
Four areas of focus, executed consistently
The turnaround wasn't the result of any single action — it was disciplined execution across every stage of the revenue cycle, every day, for five months.
Claim follow-up
Systematic outreach on every outstanding claim, prioritized by age and payer — tracked to resolution with no claim left unworked.
Denial management
Identified denial patterns, corrected root causes, and resubmitted claims with the documentation and coding corrections needed to get paid.
Insurance collections
Direct coordination with carriers to resolve aged balances and drive payment on claims that had been sitting unaddressed for months.
Process improvements
Built repeatable billing and follow-up workflows to prevent the same aging problems from building back up over time.
The results
A/R transformed in 5 months
Every metric that matters moved in the right direction — and stayed there.
Client quote
“Since HEMBILLING took over our billing and revenue cycle, we've gone from chasing hundreds of thousands in aging claims to running a clean, current A/R. The difference in cash flow is night and day.”
Ready to Maximize Your Practice Revenue?
Schedule a free 20-minute consultation with our team. We will ask the right questions, tell you honestly if we can help, and show you what working with HEMBILLING looks like — no commitment required.